Monday, May 25, 2009

Missing in action – the men who want your season ticket money


In a commercial master-stroke to match the launch of a new kit the day after a pivotal defeat to the R-word, Celtic announced today that they would be opening the ticket office for three hours to allow for final season ticket renewals.

The sensible Celtic fan will have stayed at home.

Why? Because season tickets have deprived Celtic supporters of influence at the club. As long as a few absurd rumours can be touted around renewal time, promising better things to come, the club gets in its ticket revenue for the season in advance and then cheerfully ignores the wishes of the fans.

We can moan and shout and some even boo but mere expressions of dissatisfaction do nothing to bring about change because the people in power don't care what we think. There is at Celtic such an obsession with the bottom line, with building the brand and managing assets that a new type of supporter has been born – one who can accept defeat on the field if it can be argued that a strategic long-term benefit from the plc may be accrued.

Some people get excited by watching numbers change – like day traders fascinated by stock market tickers. But the day that Celtic's primary focus is on revenue rather than old-fashioned competitive entertaining football, the club as we know it will be dead.

The apologists for Dermot Desmond, Peter Lawwell and John Reid would argue that aiming for the Champions League is not so important given the revenue-generating and co-efficient opportunities from the Europa League. That's why you shouldn't trust them.

Some people can only appreciate commodities that can be quantified in numbers. That is not what Celtic was founded for and if we are to remain the most special club in the world, the supporters must take ownership of the club we love.

The only way to do that is to exert the only pressure the executives appreciate – make them earn our money. There is nothing wrong with going to games on a pay-as-you-watch basis. That way, the continued acquisition of income depends on keeping the fans satisfied.

Likewise, if anyone wants to buy the shirt with the tartan boxers, they are welcome to do so but merchandise and other items such as snacks at the games, etc. are, like football tickets, grossly over-priced and reductions in sales will make a significant statement. They don't acquire our money by divine right.

Some will say that this can only damage the club, limiting spending power.

To that I say two things:

  • The people running our club have shown that they cannot be trusted to invest properly in the team when fans have freely given them cash up front.
  • The long-term expediency strategists' argument can be turned against them – it is better to take a stand now and force the board's hand than to continually acquiesce until our club reaches footballing oblivion.

We are still hearing that our “net spend” is higher than others and certainly the flawed squad should have been able to secure the SPL title. However, only a Philadelphia lawyer could argue that the failure to recruit a striker and left-back represented anything other than negligence.

In the meantime, the political nous of our chairman continues to set the tone: when there is trouble brewing, keep your head down and your name out of the story. It is a cowardly response that Lawwell and Desmond have happily adopted, following the lead of a man who makes David Murray seem trustworthy in comparison.

But Celtic is our club – and they better not forget it.





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