Friday, October 14, 2016

Celtic: On spin, hostile PR, press bans and media freedom


A free, fearless and impartial media is one of the pillars on which any society
Due diligence: Two Scottish sports
hacks discuss standards and ethics
claiming the accolade of “democracy” rests.

In various corners of the world, journalists have been pressurised, intimidated, sacked, arrested, imprisoned, tortured and even killed for their determination to get to and report the truth.

It is through journalism that presidents have been held to account, crimes revealed, spying exposed and more. And so we should be careful to do nothing to support the suppression of truth or the journalistic freedoms on which a just and transparent society depends.

And yet, that sacred implied contract of society defending a free press is based on a number of clauses. The journalism cannot always be fearless, it is rarely free in the truest sense but it must always strive towards such impartiality as is possible, allowing for – but guarding against – unconscious biases.

It must never, ever stray from seeking to uphold those ideals and when it does so – stray from the seeking, rather than attaining these ideals – it loses its claim on our protection. It becomes something weak, spreading error, misinformation and even disinformation. It becomes something anathema to all journalists everywhere; a thin cloak of journalistic privilege over a body of PR or even propaganda.

When that happens, the rules change fundamentally. The so-called journalists and the publications they represent distort their core mission for reasons that are not always clear – fear, self-interest, blackmail, bribery, intimidation – and they become something not only unworthy of privilege, but demanding to be challenged.

And this is pertinent now, perhaps more than ever. It is indicative of the absurdity surrounding one part of Scottish society that such issues are being bandied about over the subject of football.

Once, Scotland might have been said to have excelled at the journalistic game, far more so than the one of beauty in which we invest so much of our time, money and emotional energy.

In recent decades, however, Scottish sports journalism has rarely sought to set the bar as high as a Fosberry Flop. We can be in danger of presuming that we have too much and too perfect knowledge of motivations – that is largely irrelevant.

What matters is the evidence of the output and, while it is problematic to talk of “empirical evidence” in something that doesn’t lend itself to statistically-rigorous analysis, we can take another approach.

If we were to evaluate the output of the Scottish media in terms of positive or negative media coverage, what conclusions would we draw?

We needn’t and shouldn’t seek PR spin from the media. That invariably obscures truth, which followers of a once-famous club know can, in the most extreme circumstances, prove fatal.

Is the coverage negative? Overwhelmingly, yes, which is remarkable, given that this seems to be the case in promising, as well as challenging, times. This raises issues, to which we will return.

However, there is a third question: in a scenario in which a competitor saw itself as being in a polarised market, despite there being other legitimate (and longer-established) players, would that competitor be likely to think that their PR budget had been well-spent, both in promoting their brand and denigrating the brand of their rivals?

The answer to that would also seem to be an unequivocal yes.

On the subject of Celtic receiving negative coverage in times of success, we could conclude that the club’s public relations strategy or implementation is flawed – it certainly has been in the past.

On the other hand, we might equally ask if what masquerades as objective media coverage in this country is, in effect, PR for our would-be rivals. And, if we conclude that the answer to that is “yes”, that doesn’t simply validate action consistent with challenging a hostile PR machine – it positively demands it.

Imagine a scenario far removed from football. Coca-Cola and Pepsi see their competition as a zero-sum game – what’s good for Coke is bad for Pepsi and vice-versa. There are other brands out there but the media focuses on the big two, no matter what. (As if you didn’t know, the world’s third-best-selling brand is RC Cola – in red & blue packaging but unlikely to be sold at at least one Scottish football ground).

Let’s say Pepsi have gone through really bad times (they haven’t – it’s just pretend) and the company is really worried about where it goes from here. Their results are bad, their innovations are damp squibs, Pepsi drinkers constantly disgrace themselves in public.

On the other hand, Coke is flying high: buoyant on the market, great new products and a feelgood factor surrounding it because people just like it.

If the trade press constantly banged the drum for Pepsi, against all evidence, and ran bad news stories against Coke every time things got really serious, would you expect the Coca-Cola Company to just shrug awkwardly and say: “There’s nothing we can do”?

To continue the analogy, it’s like Coke going strong where a company that thinks it’s Pepsi – but is in fact, not RC Cola, not even Strike Cola, but Solripe, whose branding has been bought by The Sticky Sugar King NewCola Company – is getting all the good press, while chunks are being taken out of Coke, to the detriment of the brand.

Without trying to speak for Coke, Pepsi or Celtic, the point is that, regardless of what Celtic do on or off the park, the media coverage seems to diminish the good, exaggerate the bad and run smears on the club when our over-inflated “rivals” are in the darkest of places.

And at that point, it is more than legitimate to question the press privileges given to certain publications and simply say: “The ba’s on the slates!”

Many Celtic fans baulk at the idea of “media bans”, with a quite admirable appreciation of the principles espoused at the beginning of this article. We should laud and respect them.

However, while the principles of media freedom are eternal, the prevailing conditions and practicalities of the modern age are radically changed.

Firstly, let’s not forget that this is football – the entertainment business as surely as the popular music industry. (Look, straighten that face – you get awful live concerts, too!)

We are not talking about central government, institutions substantially funded by the public purse or matters of pressing social concern.

We’re talking about football. It means a lot to us, is important in its own way, but is not intrinsically relevant to democracy or larger quality-of-life issues.

If that seems to be trivialising the issue, it is the same logic used by sports desks and sports hacks, allowing them to concoct and print unadulterated garbage, with the defence of: “Lighten up, it’s only a game!”

But, by the same token, those who absolve themselves of professional standards also lose the right to claim the status of loosely-defined “colleagues” who actually do journalistic work. To fail to recognise that is to stand behind the scribes who reported the World War II bomber found on the moon or exposed Freddie Starr’s taste for hamsters.

Secondly, what is offered by football clubs – much like the music industry – is privileged access, based on the “legitimacy” of the media outlet.

When people in important positions at Celtic agree to the odd interview with the independent websites, most of us appreciate it. When the club offers regular exceptional privileges to fan sites, it often provokes suspicion.

Why? Because privileged access is not a right – the clue is in the name. It is a recognition of a certain journalistic standing as well as standards, also known as “legitimacy”. And, while it is not something to be traded as currency, neither should it be given out unthinkingly, because – you know – “people might talk”.

And this leads us to a third point – the protocols surrounding a “free press” – originally meaning printed media – were established when there were few means through which the general public could glean information as to the events and decisions which intimately affected their lives.

They were never designed to defend the right of idiots to represent the interests of their favourite football clubs, to the detriment of competitors.

There should be no suggestion of Celtic trying to pressurise journalists into writing whatsoever they choose, as long as it remains within the realms of truth, legality and basic journalistic standards.

And decades of experience have told us that they will write anything about Celtic without fear, which may not be the case when reporting on others who demand favour.

But the club does not have to extend media privileges to those who eschew the principles of journalism, any more than it has to give every blogger a press pass to eat sandwiches and free tickets to the game.

In the 24-7, multimedia, social-media age, no one can stop people reporting on the matches, if they buy a ticket or watch it on TV (which some hacks do) or reporting the outcome of press conferences, which are often streamed, anyway.

You’ll find a dozen Celtic fan sites doing the same.

They, too, are informing the public, equally deserving or undeserving of privilege.

So there is no need to talk of “bans” or attacking press freedoms, if privileges are withdrawn from those who do not feel bound by professional standards and values, instead leveraging those principles in order to damage our club.

Celtic must protect Celtic, with or without those “legitimate” journalists who seem hell-bent on damaging us. Cut them off, without fear or favour.

If they’re hacked off, sobeit. What’s the worst they can do – relentlessly and unfairly criticise us?

That would be awful.
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